PRODUCT AND SERVICES
In personal computers, we support three main lines:
- The Super Home – This is our smallest and least expensive line. We use it mainly as a cheap workstation for small business installations.
- The power user – this is our main up-scale line. It is our most important system for high end home and small business main workstations.
- The business special is an intermediate system used to fill the gap in the positioning.
- In peripherals, accessories and other hardware, we carry a complete line of necessary items from cables to forms to mouse pads.
- In service and support, we offer a range of walk in service, maintenance, contracts and guarantees. We have not had much success selling service contracts.
- In software and training we offer.
§ Training
§ Upgrade offers
§ Our own internal training.
§ Installation services.
§ Custom software services.
§ Network configurations
FUTURE PRODUCTS AND SERVICES
For networking, we need to provide better knowledge of cross platform technologies. Also we are under pressure to improve our understanding of direct – connect internet and related communications, thus to expand business onto (ISP) Internet Service Provider and to be able to offer support to our ICT clients via a call centre.